Organizations today run on information and data
This data, if not stored on properly sized and managed infrastructures, may jeopardize the operation and ultimately bring business to a halt.
To help our customers address the challenges related to the management of Information Technology infrastructures, Willway, through our IT Management team, provides a portfolio of support and management services that ensure systems they are patched, updated, and protected to avoid downtime and unexpected outages.
We can manage the entire infrastructure, or just a part of it. Our services cover monitoring, management and backup of systems, whether they are located on-premises, in the Cloud or in a hybrid infrastructure.
Our IT management offer
Keep your business up and running with the help of our IT Management services.
From monitoring to administration and recovery, On-Prem or in the Cloud, we keep your IT covered.
IT infrastructure monitoring
Monitoring of hardware and software, systems and databases, network and security devices.
Our service will help prevent issues before they happen, with real-time alerts and reports on your infrastructure behavior.
Weather it's Windows or Linux, network or security devices, On-Prem or in the Cloud, our team of administrators assure the necessary skills to keep your infrastructure up and running.
Our patch management service helps to keep your infrastructure secure, compliant and running up-to-date, by continuously validating, testing and delivering the latest updates to your systems.
Remote or Onsite support
Remote or onsite for a more continuous presence, we are able to adapt our service to every support model.
Technical Account Manager (TAM)
Besides our team of specialists, a single point of contact - the TAM - is assigned to every Support Service to provide a close follow up of every request and every concern.
SLA 8×5 or 24×7
Support services SLA adapted to every need.
Our goal is to contribute to the success of our customers, keeping their infrastructures up and running. We proactively manage the IT environment to prevent problems and quickly resolve them when they do occur, providing a personal and close follow up on all occasions.
How we support our costumers
Information Security is the protection of information regarding the confidentiality, integrity and availability.
Being a business requirement, it is directly aligned with the acceptable risk taken upon the probability of unauthorized access, use, disclosure, disruption, modification, recording or destruction of the information.
Our approach starts exactly within the business requirements, with the definition of enterprise policies and processes, continue with the auditing of the defined controls and down to the best practices regarding the automation of this processes in procedures and technology.
Our security offer
Our IT security services help protecting your IT and your Business from the risks of the digital reality we all depend upon. From assessing the security state of your IT environment, to providing security advisory, training and awareness to your company's employees, our team is here to support you.
Logical & Physical Pentesting
Test-drive your security controls with our auditing team
Are you following industry best practices ?
We'll let you know.
Security control design
It's not only about the policy, it's about the technical controls, processes and how all work together.
Security Policy design
We'll help you define the best policies following international best practices.
Managing the Human Risk is critical.
Humans are the last line of defence.
Be in control
Technology is a means, not an end.
The technology solutions we and our partners bring to you will help you reach that end – To make your IT a safe place for your Business.
Our technology offer
We partnered with leading IT vendors to provide you top-notch solutions that address a broad range of IT security challenges, covering both the infrastructure and the Human factor.
With Cybersecurity Cloud, the top-notch solution we partnered with, you can automate and manage the cybersecurity training of your employees.
Reduce the risk of a data breach by implementing Multifactor Authentication on your infrastructure. Validate user identity, gain who/what/when visibility into every device and enforce risk-based access policies to secure access to systems and applications.
Privilege Access Management
Do you control who can access your privilege accounts and what damage they can do once they are logged in a system ?
We help you implement strategies to control and oversight actions taken during privileged sessions, like credential management, access approval and workflows, multi-factor authentication, privileged session monitoring and recording, remote access launching, among other.
Protect your users whether they are in the office, working from home or on the move.
Simplify VPN with always-on, auto-connect capabilities. Control your exposure to malware and risk with endpoint hygiene, visibility and two-factor authentication.
Information Rights Management
Encrypt your files, control who are allowed to access them and when, monitor who accesses them wherever they are (inside or outside you network).
Unified Threat Management (UTM)
Award-winning network security solutions that provide end-to-end security across your entire network.